Shipping policy

Last Updated: August 10, 2026

At Luveloft we want the buying experience to be as clear as the products themselves, and that starts with straightforward shipping. Every order placed within the United States ships free.

Shipping Locations
This policy covers orders shipped within: United States

Delivery Times

  • Order Cutoff Time: 3:00 PM EST. Anything placed after this goes into processing the following business day, which can add one day to the estimate.
  • Order Handling Time: 1 to 2 business days, Monday to Friday. Once processed, your order is handed to one of our carriers.
  • Transit Time: 6 to 7 business days, Monday to Friday
  • Estimated Delivery Time: 7 to 9 business days

Delivery windows are estimates and can move for reasons outside our control.

Carrier Services
We work with established carriers across the United States: USPS, UPS, FedEx.

Shipping Costs

  • Free Shipping: every order within the United States ships free, with no minimum spend.
  • Paid Shipping: for destinations outside our free shipping zones, costs are calculated and shown at checkout.

Delivery Issues
If anything goes wrong in transit, including delays or a lost parcel, contact our customer service team straight away. We will chase it with the carrier and make sure your order reaches you.

Tracking Your Order
As soon as your order ships you will receive an email with your tracking number. Follow your parcel our Order Tracking Page: https://luveloft.com/tools/followmyorder

Changes to This Policy
We may revise this Shipping Policy at any time. Changes appear on this page with a new Last Updated date. Please review it periodically. Continued use of our website after a change means you accept the update.

Questions?
Visit our FAQ page or contact our support team.

Contact Information
Store Address: 311-315 Industry Avenue, Springfield, Massachusetts 01104, United States
Store Email: hello@luveloft.com
Store Phone: +14138458485
Customer Service Hours: Monday to Friday: 9:00 AM to 5:00 PM (EST)
We do our best to reply to your e-mail within 1 to 2 business days.